The Spanish insurer is designing a new claims process supported by claims automation technology from the recognized AI startup. MAPFRE and Paris-based startup Shift Technology have come together to radically transform the way customers deal with insurance claims. Shift, who had already disrupted the insurance world with their acclaimed AI-powered fraud solution, is now leveraging its experience in claims to create a state-of-the-art, end-to-end claims automation solution. Together with MAPFRE, the company aims to deliver an instant, friendly and transparent experience.